SMS/TEXT message delivery impacted

Incident Report for Assignar

Resolved

This incident has been resolved. All messaging services are working as per usual.

Posted Aug 18, 2023 - 14:22 AEST

Monitoring

Our service provider has resolved the issue causing the delay or non-delivery of SMS/TEXT messages.
We will continue to monitor the service.

Posted Aug 18, 2023 - 13:03 AEST

Investigating

Our SMS/TEXT messaging provider is experiencing technical issues delivering some messages.
Messages sent from the Assignar platform are being delayed or not delivered to the recipients.

Our technical team is in contact with the provider and investigating the issue.

Posted Aug 18, 2023 - 10:54 AEST

This incident affected: Supporting Services (SMS).